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How do I change my Credit Card Information for Vidyard payments?

Overview

Making credit card payments are quick and easy. Follow these steps if you need to change your credit card information in Vidyard.

Steps

To change your credit card information follow these steps:

  1. Log into Vidyard and switch to your parent company.
    Note: These actions cannot be done through subgroups.
  2. Select Group along the left-hand side.
  3. Select the Billing option from the menu.
  4. At the top of the screen, there will be a Payment Details tab. Enter your new credit card information in the available field.

Note: If the Billing option does not appear when in your parent group, then you are most likely on a trial of Vidyard. 

If this is the case, please contact our sales team; they will be happy to take you through the onboarding process.

If you feel that something is configured incorrectly, please contact your CSM.


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