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My ViewedIt cameo headshot is cut off

Overview:

When recording a Screen/Tab video on ViewedIt, the top portion of the Cameo headshot is cut off.

It will look something like this:

ViewedIt cameo headshot with top portion cut off

Troubleshooting Steps:

  • Make sure you have the most recent ViewedIt Extension Update
  • Make sure you have the most recent Chrome Update
  • Reload the ViewedIt Extension. See our article on how to reload the Viewedit extension for further steps.
  • Is the problem specific to a certain webpage?
  • Re-install the ViewedIt Extension
  • Re-boot your computer


If you're still having issues, please contact support@viewedit.com

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