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Why can't my players go fullscreen in Internet Explorer (IE) 9 or 10?

Overview

In a usual situation, you are able to watch a Vidyard video in fullscreen by clicking on the fullscreen icon in the bottom right of the player. 

Symptom

The icon is missing in Internet Explorer (IE) 9 or IE 10.

Cause

This is caused by the lack of fullscreen compatibility via API with these two browsers.

Solution

The solution is to use a query string in either the URL of the sharing page, or on the embed code to force our Flash player, rather than the default HTML5 version. 

The query string is:

?flash_first=1

e.g. http://embed.vidyard.com/share/wQnUS3nWCG43wrS1EDNWNb?flash_first=1

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