With the Vidyard integration for Act-On, Vidyard's viewer engagement data can be passed through to your Act-On instance allowing you to score and segment your contacts within Act-On.
In order to set up Vidyard for Act-On, you will need to request the feature be added to your Vidyard account from your Vidyard account rep.
Once configured, embedding a Vidyard player on an Act-On landing page, will allow you to see engagement data associated with a contact on their contact record under the custom tab.
To set up the integration, complete the following steps:
- Log into Vidyard.
- From the Account menu, click
- Scroll to the Integrations section, and click .
Enter your Act-On user name, Password and List ID and click .
Note: Adding a list ID will allow Vidyard to push form data into Act-On from the event builder.
Note: If your browser auto-fills the Act-On user name and password, clear these fields and retype the Act-On credentials. The auto-filled info is likely not your Act-On credentials.
Finding your List ID
Log into Act-On and navigate to Contacts, then Marketing Lists, you can use this opportunity to create a new list for all of your Vidyard created leads or use an already created list.
You can grab the list ID by opening the list in Act-On, right-clicking anywhere within the list, and selecting "View Frame Source."
The source code for the list will open in a new page, and the list ID will be at the end of the URL used. (Outlined below).
Note: The Act-On account being used to establish the connection must be an Admin User with permission to create programs. This can be checked in Act-On by Navigating to Account, then Users and then selecting Privileges.
Note: It's good to keep in mind that you need to enter your Act-On credentials on the integrations page for each Vidyard subgroup (in addition to the parent group) that contains videos which you would like data pushed to Act-On for. If you would only like data from a subgroup to be pushed to Act-On, you only need to integrate that subgroup. For each Vidyard group you integrate with Act-On (including subgroups), you will need to use a distinct Act-On Admin user account (an Admin user account can only be associated to one Vidyard group).