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Vidyard Knowledge Center

Add users to your group

You can add users to your sub-groups to organize them by team, and you can assign users a role to determine their permissions within the platform.

To add users to your organization or a group: 

Note: Your Vidyard account must have the Invite Users permission to complete these steps

  1. In the Account menu, click Groups and Users.
    Note: If your account only contains one group, proceed to step #4.
    In the Account menu, click Groups and Users
     
  2. Click Manage Users. You must be a member of your Parent Group to see this. 
    The Manage Users button.
     
  3. Click +Add User.
    Add User button
     
  4. Enter an email address and click Invite User.
    Invite user field.
     

  5. The user will receive an email invitation from info@vidyard.com. The account will be grayed-out and will say “Not Confirmed” when hovering over the account name until the invite has been accepted and the account has been configured with a password by the user.
    Note: If your user is having trouble receiving their invite, see this article to trouble shoot it
    Note: If you have the Custom Roles feature enabled and have permission to edit roles, you can click Edit Permissions to change the access level of the role. 

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