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On April 3rd, 2017 Vidyard will be switching to a new user interface. Click here to learn more.

Vidyard Knowledge Center

What's New

At Vidyard, our goal is to make you a star in your career while giving you a phenomenal experience along the way. Because of this, we work hard to get new features and updates to you — fast — while developing innovative and intuitive new tools to help you use video to rock at your job. 

Check back here monthly for updates on the cutting edge tools we're adding to your toolbox: 

Legend:

      Feature       A brand new feature
      Update       Improvements to existing features
     Message      A little message from us to you
 Look and feel   A significant change to the Vidyard Dashboard.

February                                                     

 Look and feel 

New User Interface is coming soon! 
You may have heard the rumors... whispers spoken in hushed, reverent tones. Well the rumors are true - in early April we're excited to bring to you a new user interface for the Vidyard Dashboard, with a better experience and workflow. 
Contact support or your Customer Success Manager to get early access, and log into the Vidyard Dashboard to see a preview!

      Feature      

oEmbed support for inline player embeds! 
You can now embed your inline Vidyard players using oEmbed. This allows you to embed content on a content management system (CMS) using just a URL rather than by embedding the player directly. 
Learn how to set up oEmbed here.

      Feature      

Secure your players to authenticated websites using using JSON Web Tokens
You can secure Vidyard players to your authenticated web pages so that they can only be viewed by authorized audiences. Securing players in this way on your secure site ensures that the video content won’t be sharable outside of the authenticated platform.
To set up this security feature contact your CSM or Support. 

      Update      

Vidyard Live's channel-style streaming experience just got even slicker! 
The Vidyard Live player provides channel-style streaming, which allows you to broadcast a stream into your player multiple times by providing you with one set of stream credentials that does not expire. We just released an update which adds each new stream to the player as an on-demand asset as soon as the stream has ended, so that now viewers have immediate access to each stream, even if your channel is still open!
Learn more about channel-style streaming in the Vidyard Live player here.  

      Update      

Public custom attributes allow you to dynamically load content in player events
Custom attributes are additional metadata that you can add to your Vidyard player. There are many powerful and creative uses for these features, but until recently the data was private and only accessible through our Dashboard API. Now you have the option of setting public custom attributes as well, which you can access in calls-to-action through player events.
Learn more about public vs private custom attributes

      Feature      

Remotely manage your browser sessions
Vidyard now allows you to log into multiple browsers at the same time, and we provide you with a list of active browser sessions (that is, browsers where you're still logged in) and allow you to remotely log out of those sessions if needed.
Learn more about remotely managing your browser sessions

      Feature      

SEO optimize your video content with Vidyard's Player SEO
Vidyard's new player SEO feature is now available in beta! Set up this feature to inject metadata about your Vidyard player into the metadata of your webpage so Google can crawl it. Your player name, description, transcript text and more! 
Contact your CSM to try out this beta feature.
Learn more about Player SEO here, and learn more about all Vidyard's SEO features here. 

      Feature                   

Customize the sharing page for your ViewedIt videos
You can now add customized branding to the sharing page where viewers watch your ViewedIt videos. To learn how to set this up, contact your CSM.
Learn more about ViewedIt Enterprise

January                  

      Feature      

You asked for an Android mobile SDK, and now it's here
Vidyard's mobile SDK for Android is now available!  This mobile SDK (software developer's kit) lets you build the Vidyard experience right into your Android app. (And yes, we also have a mobile SDK for iOS too!)
Check out Vidyard's Android mobile SDK.

      Update      

We've changed how to set up a default email gate
We've made a slight change in the process for adding a default email gate. Previously, you could add an email gate to all new players in the default player settings. Now, you can add an email gate as a default event - this will apply the email gate to all players in your group. (You can opt individual players out of default events in the player-level settings). If you had email gates enabled for new players in your default settings you will find that your email gates have been migrated to the default events tab. 
Learn more about how to set up a default email gate

      Update      

More flexibility for moving your players
In order to give you more flexibility to move resources throughout your organization, you can now transfer (or 'release') players from a sub-group to your parent group or other sub-groups. (Previously, you could only move players from parent groups to sub-groups). 
Note: Analytics are not transferred with the player. If you have any questions please contact your CSM. 
Learn more about transferring players

      Update      

Your Marketo forms are even better now! 
Marketo forms now check to see if the lead is already known to your Marketo instance. This means you can now pre-fill the form for known leads, or even skip it entirely. It’s up to you!
Learn how to add a Marketo form into your event

      Feature      

Introducing ViewedIt Enterprise!
We're very excited to announce the launch of ViewedIt Enterprise - the simple but powerful tool that puts the power of video into the hands of your sales teams. ViewedIt Enterprise equips your sales teams to pair screen recordings and personal video messages with the best videos from across your business, then track who watched what. 
Learn more about ViewedIt Enterprise

December 2016

      Update      

Improvements to accessibility
Accessibility is sometimes overlooked when creating and hosting video content. We know that it’s important (and even essential) to many of you, and that’s why we are constantly improving accessibility standards in Vidyard. This month we've made the following improvements:

  • We've improved the ordering of the player controls so the tab key will follow a generally accepted order
  • Keyboard commands such as using space to pause or play
  • Compatibility with Windows High Contrast mode - Improved compatibility with screen readers
      Feature      

Multi-track audio
Vidyard now supports the uploading of H.264 encoded video files with multiple AAC audio tracks. This can be used for videos with audio in multiple languages, or videos requiring descriptive audio.

 Look and feel 

Playlist improvements
The playlist icon in your video play now shows which chapter you are watching, and how many total chapters are in the player.

November 2016

      Feature      

Build Vidyard into your iPhone apps with our new mobile SDK for iOS
Fallen in love with Vidyard? Ready to move in together? Ya - right back atcha. That's why we've developed an SDK (software developer's kit), to let you build the Vidyard experience right into your iOS app. Go on over to our GitHub to get started!

      Feature      

Are you ready for a simpler way to manage your Vidyard videos?
I hope so, because the new Vidyard video library is ready for you. The new video library lets you access and manage your uploaded videos without opening a player. It's still in beta, but we really like you guys - so heck, if you want early access, just ask your CSM or let support know, and it's all yours.

      Update      

Channel-style streaming in Vidyard Live
Vidyard Live now supports channel-style streaming. This allows you to embed a Vidyard Live player in your page, which becomes your 'channel', then broadcast to that channel multiple times. This allows you to have one centralized streaming location where viewers can check back frequently for more great content. 
Learn more about channel-style streaming here in the Vidyard Live guide. 

 Look and feel 

Why can't security features be pretty?
If you’re using access codes (one of our robust security features) you’ve probably noticed that recently the authorization screen has been improved with a clean new look-and-feel. See ya later ugly access code screen!

      Update      

Playlist support for Salesforce Lightning Community
We've just released an update to our Vidyard for Salesforce AppExchange application package which allows players embedded in a Salesforce Lightning Community to display a playlist open on the page. 
Click here to update your application package.
Vidyard players can be embedded in a Salesforce Lightning Community using the Vidyard Video Player Lightning component found here.  

October 2016

      Update      

Live stream captioning
If you want to caption your live streamed event, look no further because Vidyard Live now supports live stream captioning in any language. Learn about live stream captioning here, or learn more about Vidyard Live. 

      Message      

Get ViewedIt - the easiest way for anyone to create, send and track videos - free! 
We're so excited to announce that Vidyard has launched a brand new product that's free for anyone to use! ViewedIt is a free chrome extension that allows you to record your screen together with audio and a front-facing camera from your Chrome browser, all with just one click! You then can immediately share the player from an instant sharing page, or directly from Gmail. On top of all that you'll be notified as soon as someone has watched your video! 
You can try it right now - install it at ViewedIt.com!

      Update      

Big improvements to the HubSpot integration! 
Do you use HubSpot? It's time to get excited! When you integrate Vidyard with HubSpot you can now get detailed video view data posted to a contact's event timeline each time they watch a video! You'll have access to the date and time the view occurred, the percentage of video watched, number of seconds watched, the player and video names and much more! This much detail will help you create the perfect smart lists and lead scoring models customized to your needs.
Check it out! Learn more about our HubSpot integration
If you already have the HubSpot integration and would like to get the new functionality, just follow these quick steps.

September 2016

      Update      

Send personalized video email from inside Salesforce
Sending a personalized video email is hands down the most engaging way to make a personal connection with your leads and prospects. Your sales teams can send a personalized video email to your leads with a personalized thumbnail linking a copy of your video personalized with their information - and this can all be done from inside Salesforce! 

Learn more about how to send a personalized video email in Salesforce
Learn more about Vidyard for Salesforce, or learn more about personalized video

      Feature      

Make your player interactive with new advanced annotations! 
Vidyard's new advanced annotations appear within a player while a video plays, allowing you to enrich your video content with just about any extra content you need.

This allows you to add rich interactivity to your video right from inside the player. You can add in-player downloads, links to shopping carts or other videos, surveys, and more. Vidyard annotations are incredibly flexible, giving you the power to customize them for just about any use you can dream up.

Learn about all the possibilities on our blog, or learn how to use advanced annotations at the Knowledge Center.

      Update       Add a default Marketo form to all the players in your group
You can now quickly and easily add a Marketo form as a default event to all the players in your group. 
Learn how right here, or learn more about our Marketo integration.
      Update      

New default player setting: Playlist remains open
You can set the playlist on a Vidyard player to always be open beside your embedded player. This option has always been available on a per-player level, but now you have the option to set it as a default design setting. 

Default player settings act allow you to select the default settings for all new players created. 
Learn more about default player settings

      Update      

Adobe Experience Manager integration version 1.0.2 is now available
We've released another upgraded version of our Adobe Experience Manager (AEM) integration to fix an bug that prevented searching with special characters. Download the latest AEM package here

The Adobe Experience Manager integration allows your content creators to easily embed Vidyard players into your AEM pages, while giving you control over where they can be embedded

See the AEM changelog for all future updates to the integration.

      Update      

Vidyard interactive event forms now pass data from any form fields into Act-On
Anyone using our Act-On integration can now use Vidyard forms to pass data from any form field into Act-On. When creating a Vidyard form, just make sure the fields you add already exist in your Act-On instance, and that the field names match. And just like that your Vidyard form will pass this data into Act-On!

This isn't just limited to Act-On either! Check out our lead capture events article (below), and find out how Vidyard forms connect with your integrated MAP or CRM. 
Learn more about Vidyard lead capture events.

August 2016

      Update      

Sign into the Vidyard for Gmail app with your Google account
If you use a Gmail email address for your Vidyard account, your life just got a little easier. Now you can sign into the Vidyard app in Gmail quickly using Google sign-in so you can start sending video emails faster. 
Learn more about sending video emails in Gmail.

      Update      

Create captions from scratch right from inside Vidyard
You now have the ability to write captions for your video right from inside the Vidyard platform! With this latest addition to our suite of captioning features, you can now create, upload, request, edit, require approval for, and download captions - all without leaving Vidyard. Adding captions to your video helps improve SEO, accessibility, and gives you the opportunity to expand your audience to speakers of other languages. 
Learn how to create captions for your videos

      Feature      

Easily add a Marketo form to your Vidyard player
It just got a whole lot easier to add a Marketo form to your Vidyard player. If you have a Marketo integration set up you can now add a Marketo form to your Vidyard event simply by submitting your form ID. 
Learn how to quickly add a Marketo form to your Vidyard event

      Feature      

'Choose your own adventure' style player events
'Choose your own adventure' events transform viewers into active participants in your video content by allowing them to select the video they want to watch next based on their interest or use-case. This way you can send viewers to content that is more personal and relevant to them, rather than sticking everyone with the same general playlist.  
Learn more about 'choose your own adventure' events

      Update      

Segment Vidyard reports by embed location
With this addition to Vidyard's reporting feature, you can now generate reports with data segmented by player, video, viewers, and now - embed locations. Embed location reports will show data broken down by which player was loaded, and the URL where the player was loaded. 
Learn more about Vidyard Reports

      Update      

Add hidden fields and pre-filled values to Vidyard forms
You can now add hidden fields and pre-filled values to Vidyard forms. You can use these features together to secretly submit data with each lead's form submission, adding that data to your lead's record in your CRM or MAP. 
Learn more about Vidyard forms

      Update      

Use custom attributes and player metadata to create better smart list filters
Vidyard now pushes player metadata and custom attributes into Marketo along with video view data. Custom attributes allow you to add custom metadata to your players. This gives you the opportunity to create better, more specific filters and smart lists within Marketo. Learn more about finding view data in Marketo, or learn how to build a Marketo smart campaign using Vidyard data

      Update      

Control captions with the Player API
You now have the to enable or disable captions using the Player API. Learn about these methods, or learn more about the Player API.

      Update      

Adobe Experience Manager integration update
We've just released an upgraded version of our Adobe Experience Manager (AEM) integration. This integration allows your content creators to easily embed Vidyard players into your AEM pages while maintaining control over where they can be embedded. We have released a changelog for the AEM integration to log all future updates to the integration. Download the latest AEM package here

      Update      

Whitelist multiple domains with domain restriction
We've added the ability to add multiple domains to Vidyard's popular domain restriction security feature. This allows you to restrict a player so it can only be embedded on the web domains which you determine. 
Learn more about domain restriction.

     Message     

Track view data with Google Tag Manager
We've developed some code that will make use of our Progress Events feature, which pushes information through Google Tag Manager into systems like Google Analytics at certain viewing milestones (% of video viewed) during video playback.
Learn how to use Google Tag Manager to make the magic happen.

      Update      

Capture more and better lead data with progressive profiling
You can now use progressive profiling across multiple forms within a Vidyard player to collect data from a lead as they consume more content. It's a fantastic way to build a profile about your leads without overwhelming them with requests for data all at once.
Learn how to use progressive profiling.

July 2016

      Update      

Add a background image to your player events
You can now spice up your events by adding an image as the background to any event. 
Learn how to customize your events with the Event Builder.

      Update      

Write notes to your transcriber
We've added a Notes field to the transcription requests feature. If you want to give some direction to your transcriber (for example: "Don't translate these technical terms"), you can now add them to the Notes field. 
Learn more about requesting transcriptions

     Message     

Introducing the all-new Vidyard.com! 
We're delighted to announce the launch of our new website! The new Vidyard.com helps you learn how you can use the video intelligence platform to advance your career. Take a look around and enjoy!

      Feature      

Push data into any application with progress events
Vidyard Progress Events allow you trigger any javascript action in-browser when a player hits a certain viewing milestone (% of video watched). Most commonly, this feature is used to push engagement data into any third party application you'd like at specified viewing milestones.javascript action in-browser when a player hits a certain viewing milestone (% of video watched). Most commonly, this feature is used to push engagement data into any third party application you'd like at specified viewing milestones.
Learn more about progress events.

  Look and feel  

We gave player settings and default player settings a makeover
We noticed that the player settings were starting to look a little crowded (so many tools, so little space!). So we freshened up their layout to give them better organization and breathing room. Head over to your player settings page and check it out!
Learn about what your player settings and default player settings do.  

      Update      

Set a default caption
For videos with captions in multiple languages, you can now select a default caption. The caption you select will be on by default for players where captions are set to appear automatically. 
Learn more about adding captions or requesting transcriptions of your videos. 

      Feature      

Add additional metadata to your players with custom attributes! 
Custom attributes are a powerful and flexible way to add additional metadata to a player. This allows you to classify your players in custom and creative ways, giving you heaps of control over how your integrated platforms can identify and sort your players. Check out our brand new article about custom attributes that will show you how this feature works, and how you can use it. 
Learn more about custom attributes

      Feature      

Take control of your personalized video with personalized video API
Vidyard’s personalized video API gives you the ability to render new copies of your personalized video, giving you the ability to reuse a personalized video multiple times, and send it to as many leads as you'd like.
Learn more about personalized video API.

      Update      

Time to update your Salesforce Vidyard Video Player lightning components!
We've just updated the Vidyard Video Player lightning component (which allows you to easily embed Vidyard players into your lightning-experience Salesforce Community pages), in response to the Summer '16 update for Lightning Components, that Salesforce just released. If you have this component installed, go to this link to update it.


      Feature      

Vidyard Feature Store trial launch
Vidyard has launched a new Feature Store. The Vidyard platform is rich and flexible, so naturally, Vidyard users each need a different set of tools to execute their video strategy. And of course, as your strategy grows and improves, the tools you need may change. The Vidyard Feature Store displays all the features that Vidyard offers you, and gives you more control over which features you use. Currently, it is available to trial users only, but if you'd like to try it out, contact your Customer Success Manager and we'll get you set up. 
Learn more about the Feature Store.

     Message     

Duplicate a player
We've gotten a few requests recently on whether or not you can duplicate a player — well the answer is yes, easily! You can make a copy of a player in your group, or copy it to any group you're a part of. Visit the Knowledge Center to learn how to duplicate a player.

June 2016


      Feature      

Send video emails with Outlook or Gmail: Vidyard Engage beta
Vidyard Engage is now in beta! Vidyard Engage (including new Outlook and Gmail integrations) makes sending video email as easy as attaching a PDF. integrations) makes sending video email as easy as attaching a PDF. Vidyard Engage makes it easy for any customer-facing team to create, send, and track video with intelligence on viewership.
Learn more about Vidyard for Outlook and Vidyard for Gmail.

      Feature      

Copy a role and its permissions between groups with Role Duplication
Managing user roles within a larger organization can get pretty labor-intensive. To make things easier for you, Vidyard allows you to copy a role and its permissions into another group, with the option to invite all your users to that group as well.
Learn more about role duplication.

        Feature       

Video trimming in the Vidyard platform
You can shorten a video right in Vidyard with video trimming. When you shorten a video with the Vidyard Trim feature, a new video will be created with the trimmed clip you selected. This way you will always have access to the full-length video if you need it!
Learn more about video trimming.

       Feature       

Easily embed Vidyard players into your web page with Vidyard for Adobe Experience Manager
Vidyard's new integration with Adobe Experience Manager (AEM) lets you add a Vidyard component to your AEM page. This way your web content team can add video to your website in a snap, and get the analytics you need to make sure you’re always delivering the most-desired content.  
Learn more about Vidyard for Adobe Experience Manager.

       Feature       

Set Default Events for the players in your group!
Vidyard now supports Default Events for your groups. Default events that you create will be added to all the players across your whole group, so if you want to add the same event to all the players in your group, you now don’t need to add each one individually.
Learn more about Default Events.

      Update      

Secure a player to your authenticated Video Hub, or to Salesforce Chatter
The Secure Platform Whitelist restricts playback so this player can only be viewed on a secure platform: either Salesforce Chatter or an authenticated Whitelist restricts playback so this player can only be viewed on a secure platform: either Salesforce Chatter or an authenticated Vidyard Video Hub. 
Learn more about the Secure Platform Whitelist.

      Update      

Sync YouTube captions with your Vidyard video captions
We've now added YouTube caption syncing to the other types of metadata that will sync between YouTube and Vidyard in our YouTube integration. 
Learn more about how you can push Vidyard videos to YouTube.

      Update      

Live stream real-time dashboard lets you track your live viewers' experience in real-time! 
Vidyard Live now has a dashboard which provides real-time data on your live viewers and their experience. While you stream you now have access to your number of viewers and their location, tracking of your number of viewers over time, and approximate time count, and a chart tracking whether viewers are experiencing playback interruptions, such as buffering.
Learn more about the Live stream dashboard.

      Update      

Filter caption cue errors
When editing captions in Vidyard you can now filter your captions to show errors only — just to make it a bit easier for you to get everything in working order. 
Learn more about editing closed captions in a Vidyard video

May 2016

      Feature      

Up Next notification
We've added an 'Up Next' notification to the Vidyard players. With this feature enabled, a small box displays on the player in the final 5 seconds of a video, showing which video is up next in the playlist. You can turn this on or off in the player settings

     Update      

Set up direct billing for transcription requests
Organizations who have their own account with Cielo24 can now set up direct billing through Cielo24, rather than having the billing go through Vidyard.
Learn how to set up direct billing with Cielo24 with transcription requests.

     Update     

Add a screenshot to your personalized video campaign!
Show off your website and skyrocket your engagement with a screenshot in your personalized video campaign.
Learn more about personalized video.

      Update      

Add a CC: field to your Salesforce video email 
We've added a CC: field to the Send Video Email function in Salesforce, so that you can now copy other contacts to your Salesforce video emails.
Learn more about sending video emails in Salesforce.  

      Update      

More fields are now pushed into Oracle Eloqua from a Vidyard lead capture event
Before a Vidyard lead capture event pushed only the standard fields into Oracle Eloqua: Email, First Name, Last Name, and Company. 
Now we push a whole bunch more: Email, First Name, Last Name, Company, City, Business Phone, Address 1, Address 2, Address 3, Fax, Mobile Phone, Title, Sales Person. Oh my! 
Learn more about Vidyard lead capture events, and the metadata fields we push into MAP's

 Look and Feel 

Terminology change: We've replaced the term Chapters with Video
Previously we've referred to the individual videos within a playlist as 'Chapters'. We found that this distinction caused more confusion than clarity, so we've simplified our terminology. The videos within a playlist are now just called 'Videos', instead of 'Chapters'. Ahh, makes a lot of sense, doesn't it? 
Learn more about the difference between videos and players

 Look and Feel 

Reorganize the player Share options
We changed the way your embed and sharing options are laid out, and added an option to embed your player in an email campaign. 
Learn more about publishing your player.

April 2016

      Feature      

Edit video captions right in the Vidyard platform
If you need to make some adjustments to the content or timing of your captions you can now do so right in Vidyard with our caption editor. 
Learn about the caption editor

      Feature      

Scheduled reports
You can  now schedule a report to generate repeatedly, to give you consistent updates on how your Vidyard players are doing.
Learn more about scheduled reports

      Update      

Vidyard Live now supports backup live stream endpoints
With Vidyard Live you can now stream simultaneously to your main endpoints, and a backup endpoint.
Learn more about Vidyard Live — a simple and reliable live stream solution. 

 Look and Feel 

New brand colors in platform
You may have noticed an attractive new look to the Vidyard platform recently — we've updated the platform to reflect our new brand colors. And yes, we do feel pretty. 

      Message      

Eloqua integrations are moving to the Eloqua AppCloudintegrations are moving to the Eloqua AppCloud
Eloqua is migrating their third party integrations to an AppCloud. In response, integrations to an AppCloud. In response, Vidyard integrations for Eloqua need to be migrated to the new integrations for Eloqua need to be migrated to the new Vidyard for Eloqua App. This means that if you set up your Eloqua integration before April 2016, you may need to migrate your integration to the new app. Don't worry - this is quick and painless, and all the functionality of your current integration will remain the same.
Learn how to migrate your integration. If you're unsure if this applies to you, contact support@vidyard.com.

March 2016

      Feature      

Vidyard dashboard now supports SAML Single Sign-On (SSO) Authentication
Vidyard supports SAML-Based Single Sign-On (SSO), which is a secure way to streamline your team’s sign-on and user-creation process. If your company uses any SAML-based SSO system, you can now use it to authenticate with Vidyard! 
Learn more about Vidyard dashboard SSO

      Update      

Live stream countdown timer for Vidyard Live
Now when you're live streaming an event with Vidyard Live, you can embed the player ahead of time, and your viewers will see a slick-looking timer that counts down to the live stream start time. 
Check out the Vidyard Live live stream player.

      Update      

Subscribe to contact updates
You can now subscribe to contacts in the Vidyard Contacts Center to receive email updates on that contact's activity. 
Learn about how to subscribe to a contact

 Look and Feel 

We've moved video captions to their own tab
We moved the captions features to their own 'captions' tab. We're going to be building this feature out in the coming months, so we've got to make room. Keep your eyes open for more captions updates! 
Learn more about video captions in Vidyard