ViewedIt is now Vidyard GoVideo! Click here to learn more.

I can't see the Vidyard plugin on Outlook

Overview 

Outlook tends to open add-ins as quickly as possible, which probably caused it to ignore the add-ins that you've installed, such as Vidyard for Outlook.

Solution

  1. Click File.
  2. Select Options.
  3. Click Add-ins.
  4. Click Go...
  5. In Add-ins you will see Vidyard for Outlook. Make sure it is checked.
  6. Once it is checked, click OK.
  7. Click File.
  8. Scroll down to the section Slow and Disabled COM Add-ins and click Manage COM Add-ins

    Slow and Disabled COM Add-ins
  9. If ViewedIt is on this list, click Always enable this add-in

    Select Always Enable this Add-in
  10. Fully close Outlook and re-open it.

ViewedIt Walkthrough

Was this article helpful?

Can’t find what you’re looking for? Please contact us below.

Email Vidyard Support
Why you didn't like the article?

If you would like Vidyard to get in contact with you regarding your feedback, please enter your email address.

  • No, Thanks