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Why didn't I receive my demo personalization video?

Overview 

After filling out the form on Vidyard.com the email with the link to my personalization video wasn't received. 

Solution 

It is possible that the encoding can be backed up a little more than usual. If it has been a longer time than an hour, please contact support@vidyard.com and we will report back with the video link or any other steps needing to be taken.

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