When SSL in a Vidyard Hub is involved, there are a few steps to have the certificate applied to the domain in question.
To set up an SSL CNAME in your Hub you will need to contact Vidyard support to generate a certificate providing the following details:
Country Name (2 letter code) [AU]: State or Province Name (full name) [Some-State]: Locality Name (eg, city) : Organization Name (eg, company) [Internet Widgits Pty Ltd]: Organizational Unit Name (eg, section) : Common Name (e.g. server FQDN or YOUR name) : Email Address : Please enter the following 'extra' attributes to be sent with your certificate request A challenge password : <NO PASSWORD> An optional company name :
Once these details are provided, the Vidyard Support team will return a CSR file to be signed. Once signed, send the file back to the Vidyard Support team to be installed.