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Why is the Vidyard app taking a long time to load in Salesforce when using Internet Explorer (IE)?


Vidyard for Salesforce allows you to select videos from your Vidyard groups to add into emails. By sending a video email, you can reach out to your leads and contacts directly from Salesforce, and embed a thumbnail link to your video content to create a captivating message. This can be used across multiple browsers, although Salesforce 'canvas apps' can have some compatibility issues with Internet Explorer.


If you are experiencing speed issues in IE when using Salesforce in Classic mode, we suggest adjusting your browser settings to match the ones recommended by Salesforce. 

This article provides these settings.

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