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GoVideo FAQ

  1. How do I share my GoVideo recordings to YouTube?

    The ability to add GoVideo recordings to YouTube is one of the many social sharing options available on your...

  2. What is the difference between a Screen and Tab Recording?

    Overview The Vidyard GoVideo Chrome extension allows you to create either a screen recording or a tab recording.  This...

  3. How does GoVideo identify viewers?

    Overview When you send a GoVideo recording using Gmail, Outlook, or Office 365, the viewer’s email address is automatically...

  4. What are GoVideo notifications?

    GoVideo notifications are updates about how recipients of your videos are interacting with that content. GoVideo feed notifications: You...

  5. Where do my GoVideo recordings live?

    You can access all GoVideo recordings that you have created within the Videos tab of the GoVideo extension. Here...

  6. How can I select microphone and camera inputs for the GoVideo extension?

    Overview When recording in Chrome, there is the option to change the camera and microphone that you are recording...

  7. How do I recover a GoVideo recording that failed to upload?

    When creating a recording using the GoVideo Chrome extension, Vidyard temporarily keeps your video in the local storage space...

  8. Can I download my Vidyard GoVideo recordings?

    Answer Downloads are not currently supported in the free version of Vidyard Govideo.  Worried that you may lose your...

  9. Does GoVideo have a recording limit?

    Answer Your GoVideo recording will end after 1 hour. Otherwise, you can record as many videos as you’d like!...

  10. How long is the GoVideo sharing link available for?

    Answer Your GoVideo recording will always be available unless you choose to delete it. So as long as you...

  11. Can I share my GoVideo recordings through applications other than Gmail?

    Answer You can share GoVideo recordings through a number of email clients and communications platforms. In addition to Gmail,...

  12. Can GoVideo record the system audio from my computer?

    Overview  The GoVideo extension does not directly record system sound from your computer (For example, the sound effects of...

  13. What does the GoVideo "Slow Connection" status mean?

    What is the slow connection status? Users of Chrome v.62 or higher will receive a Slow Connection status when...

  14. How do I log into GoVideo with a different account?

    Answer If you need to logout of the GoVideo extension because... You have been using GoVideo with your personal...

  15. How do I delete a GoVideo recording?

    You can delete a GoVideo recording in one of two ways: Delete a video from within the GoVideo Chrome...

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