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Change or reset your password

Overview

There are two options to change or reset your password.

  1. If already within the platform, change your password within My Profile
  2. If you have forgotten your password, ask to reset your password from the Vidyard login page.

Change your password

  1. Click your avatar in the bottom left corner.
    Avatar in the top right corner. 
  2. Click My Profile in the menu. 
  3. Enter your new password in the New Password and Verify New Password fields.
    Edit profile options.
  4. Click Update

Reset your password

If you need to reset your password without logging in, follow these steps: 

  1. Visit secure.vidyard.com.
  2. Click Forgot your password.
    Click Forgot your password.  
  3. Enter the email account associated with your Vidyard account, and click Send Reset Instructions
  4. Check your email inbox for an email from info@vidyard.com.
    Note: If you do not see it there, check your junk folder.
  5. Follow the instructions in the email to reset your password.

Note: Don't forget to double check any spam/junk or filtered folders that you may have set up if the email does not appear in your inbox. 


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