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Update your HubSpot integration

In October 2016 the HubSpot integration received a major upgrade. If you set up your integration before this date, you can now take full advantage of all the new functionality by simply re-syncing your HubSpot account with Vidyard. 

With the new integration, you'll have access to to our new detailed video view events timeline which will help you to seriously enhance your smart lists and lead scoring models.

Don't worry--all of the same data you've always had will be pushed to Hubspot. Your current smart lists and lead scoring models will continue to operate as expected. You'll simply receive more and better stuff!

Here's what you do: 

  1. From the Vidyard dashboard click Group > Integrations, then select HubSpot.
  2. Click Remove HubSpot Sync. This will disconnect your HubSpot integration.Steps within Vidyard to resync your Hubspot integration
  3. Click Sync with HubSpot. You will then be asked to enter your Hubspot credentials.

Vidyard will then be re-synced with your Hubspot account. To take advantage of all our new features, complete the following steps:

  1. From the Hubspot dashboard, click Contacts > Contacts
  2. Open an individual contact record.
  3. In the right-hand "timeline" column, click on Filter Timeline
  4. Under the Integrations section, select Vidyard for Hubspot. This will allow you to see view data events on a contact's timeline.Filter timeline menu within a Hubspot contact record

Repeat these steps for all Vidyard groups that are integrated with your HubSpot account. 

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