How can I monitor calls being made through my Salesforce Integration?

Overview

Whether out of curiosity or verification for billing purposes, being able to take a look at the number and types of API calls being made to a system can give users a better idea of how their systems are interacting. In order to determine how the Vidyard integration is affecting your API calls with Salesforce, the Salesforce API logs can be used to audit and confirm functionality and usage. 

Answer

While there is not a portal within Vidyard to determine the frequency and type of the API calls being made, Salesforce does provide a logging system which will indicate calls being made through the integration with the Vidyard keyword. The integration makes use of a number of API endpoints via the Restforce API client meaning that Vidyard communicates through the Restforce client to Salesforce. 

The calls being made run checks to determine whether or not a lead or contact exists in Salesforce already, what contact data we have that we can provide in addition to what already exists in Salesforce and provides updates to the data (but does not overwrite currently existing data). The integration will also create and update custom objects to pass video view data into for the leads/contacts. 

For more information on the Restforce Client, please see https://github.com/ejholmes/restforce