When attaching a video onto the Salesloft email, we create a new player with the video that is selected. Therefore when you send the video, events from an existing player will not show in the new player. The player gets created in the Guest sub group.
In order to make sure an event is in the video you sent out through Salesloft, there are two options:
- Send out the video then log into the Vidyard Platform and navigate to your Guest subgroup. To change groups in Vidyard you can simply click the Groups tab and select Change Group. Once you're in the Guest subgroup you will need to locate the player that has been sent out and add an event.
- Add a default event to the Group. Note that each player that is created in this group will then get this event.