Sometimes uninstalling GoVideo will resolve some issues that can't be done by other troubleshooting steps. It is like restarting your entire extension. Here's an article on how to Install it back after you've uninstalled it.
1. Make a right click on the GoVideo Icon on the Toolbar Icons
2. Go to Manage Extensions
4. Scroll to the bottom of the options list, then like Remove extension. Look for your GoVideo extension, then Once you found it, look for the Trash Icon and click it to uninstall your extension
5. Alternative, from you list of extension in Chrome settings, find GoVideo and click Remove.
Note: Once you uninstall your GoVideo extension, all your video recordings will still be saved on our Server and will still be identified by your email address. Once you reinstall GoVideo, make sure to log in with the same email address you used previously so that you can still share the video recordings you'd made.