Overview
On average it is expected for the player to make between 4 and 6 API calls per player load to Marketo.
Behaviour
A large number of API calls made to Marketo from the Vidyard integration.
The number of API calls made to Marketo does not match the number of views we see for the players.
Cause
It is important to note that the API calls are made per player load and not directly from play events
For example, an inline player is loaded on the front page of a website with high traffic. A Marketo cookie is expected for the system to make API calls even when the video has not been played. In these scenarios, it may be beneficial to use the lighbox player for pages with high traffic to avoid making unnecessary API calls from Vidyard to Marketo.