Vidyard provides a service to create a transcript and closed captions for your videos. This could be in the video's native language or a translation.
See our article on how to request a transcript for more information about this service. Transcripts are paid for through your standard Vidyard billing method.
We are not able to accept payments through a credit card that is not your Vidyard billing method.
However, if you have a third party that is responsible for a Vidyard group, they can choose set up a direct billing method with Cielo24 so that they are responsible for the payments.
If this fits your situation, please contact technical support so we can configure the group accordingly (after they have the Cielo24 account set up).
The alternative is that the third-party may need to be invoiced by your organization separately for any transcriptions they have requested.