When you post a video to Twitter using social sharing options, it will display content such as the player splash screen, title and description which are set within Vidyard.
You notice that the information shown on Twitter is outdated compared to what is currently set in Vidyard.
This could apply to recent changes to the title, splash screen or security settings.
All of the metadata is read by Twitter from the Twitter tags on the sharing page. These are hidden and only shown within the HTML.
Twitter caches content which sometimes results in incorrect or outdated metadata being displayed. Caching is a way of saving information about a web page so that it can be processed faster, rather than continually re-checking for new information.
For example, if you have an IP whitelist set when initially trying to post to Twitter, this will result in a 404 error. If you then remove the IP whitelist setting and try to repost, the 404 will still show (for a number of hours, or even days).
Twitter will refresh the cache within hours or days, but instead of waiting for them to update the cache you can manually update it by using the Twitter card validator tool and previewing the sharing page URL. This should complete a re-caching.