Why can I not see my recorded videos created by the extension in the Outlook Addin library? Evan Stewart October 01, 2018 14:38 SolutionWhen signing into the Outlook Addin, confirm that both the extension and Addin are logged into the same account. Related articles Add the Vidyard extension to your browser (Chrome or Microsoft Edge) Why is Outlook displaying my GoVideo images with a red X (cross)? Is there a workaround? Why am I unable to start a screen recording with Vidyard on my Mac? How do I add a transition to a Full Screen Custom Event? Why can't I record using the Outlook Add-in?