View notification emails will only be sent when a recipient is identified. This includes any videos made or sent through the GoVideo application in Outlook or Gmail.
If the viewer is not identified, you will still see a view notification in the Chrome extension feed.
How to Recieve View Notification Emails
If you want to receive view notification emails, you must:
- Send an email using Gmail or Outlook
- Attach a vyetoken query string that identifies the viewer
- Send the email to one person only
The easiest way to receive these notifications is to use our Outlook and/or Gmail email extensions.
How View Notification Emails Work
A view notification email triggers when an identified viewer clicks on a video in an email that contains a vyetoken in the URL. When a GoVideo is inserted into an email with a recipient, a unique token (the vyetoken) is automatically appended to the sharing page URL.
When the video is opened, the vyetoken associates the individual viewer with their viewing behavior through a Vidyard browser cookie.
An email is sent to the owner of the video indicating that the recipient has watched their video and for how long.
