Making changes to your credit card information in Vidyard is quick and easy. For users with permissionto access payment information, simply update Payment Details section in Billing to submit the change.
To update your billing information you must:
- Be a member of the parent group in Vidyard
- Belong to a role with the View Billing permission enabled
Update your credit card details
First, ensure that you are in the parent group. Select Change Group to switch into the parent.
- From the dashboard menu, select Admin > Billing
- Click on the Payment Details tab.
- Enter your new credit card information, then click Update Info
If the Billing option does not appear when in the parent group, you may either be on a trial account or a GoVideo free user.
Contact the Support team if you have any questions.