Solution
Please ensure that the sound output on your computer is working.
Use Vidyard's test tool to ensure that your browser has been given permission to use the correct microphone and that audio is successfully being captured.
The following video explains how to manage your sound output on Windows operating system.
If you require further assistance or instructions specific to Mac OS, please see the links below.
- Consult Mac support's page on how to configure your sound output for Mac for more information
- Consult this article on how to configure Windows sound output for more information.
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