Articles in this section

See more

Why can't I see the options to edit my player settings on the dashboard?

Avatar
Evan Stewart

Answer

If you hover over a player that shows "Belongs To...", then:

  1.  You are currently in the parent group of your organization
  2. You are looking at a video that belongs to a sub-group within your organization.

The "Belongs To..." area indicates to which sub-group the player you are currently inspecting belongs. 

Hovering over player shows no usual options and 'Belongs To' message

In order to see the usual options, such as Events, Settings, and Splashscreens, you will need either:

  1. Click the Join button to the right side of the "Belongs To" message; OR, 
  2. Go to the group indicated via the Group > Change Group menu option.

Change Group button within the Group menu