Why don't I see view data for a recovered video/player?

June 18, 2019 15:10
Updated

Overview

You can recover deleted players or videos from accessing Account History. You may notice that you don't see view data for a recovered video/player in Insights Dashboard.

Solution

The Insights Dashboard computes data daily. It may take 24 hours for the data from a recovered video/player to show up in Insights Dashboard. To see this view data right away, run a report from our Reports Centre.

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