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Mobile app support for Universal link/Deep link?

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    Hello Praveen Sharma,

    Thanks so much for reaching out to our Community. Wondering if you could share a little more about your use case for deep link support? We do not have this functionality today and so far there are no plans to implement it, however; we always love to hear more about feature support requests so we better understand how our customers are using the tool and ensure they have what they need to be successful. 

    Thanks so much!

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    Lacie Groffen
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    Hello Lacie, Thanks for your prompt reply.

    We've common customers who are using your platform for video hosting, there are some functionalities where we allow a user to add the video link. 

    In our mobile app, we just wrap the Vidyard video inside an iframe and handed over it to WebView.

    Everything was working fine until last month. Now, our common users are unable to play the Vidyard videos inside the WebView (using iframe) which means that the Vidyard video playing experience is broken for the users.

    We debugged the issue & found nothing then we thought of universal/deep link so that the user can be redirected to your mobile native apps and they can have a better user experience while playing the Vidyard videos.

    I'm open to collaboration and ready to share the sample apps for both iOS and Android platforms which replicate the same issue as many users facing.

    Here is the related post from us:
    https://knowledge.vidyard.com/hc/en-us/community/posts/1260803124849-Vidyard-iframe-will-load-preview-but-not-playing-in-WkWebview

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    Praveen Sharma
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    Good Morning Praveen Sharma,

    Thanks so much for expanding on this challenge. I have gone ahead and started a support ticket for you with our amazing Support Team and CC you in. I will let them take it from here but please don't hesitate to reach out to our community again, would love to hear from you!

    Cheers,

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    Lacie Groffen

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