Vidyard and Marketo work together to capture leads and viewer engagement data. More than just viewing the details in Marketo, you can use your viewership analytics to automatically act on your leads using the Smart Campaign functionality.
When a known lead watches a Vidyard video player embedded on a Marketo-tagged page, the viewing data is captured in that lead’s Activity Log. Video engagement data appears as either Vidyard Video View or Vidyard Lead Conversion.
Note: For more details on view data, see our article on Video View Data in Marketo
You can use the details captured in the Activity Log to take action on your leads in a Smart Campaign. This may include sending the lead an email or changing their lead score once they meet the criteria defined by your Smart Campaign.
Check out Marketo's documentation for a quick and useful overview of Marketo Smart Campaigns.
To begin a Smart Campaign:
Once you have created a Smart Campaign, populate the associated Smart List based on view data found in the Activity Log.
In the following Smart List example, the lead must:
Note: Keep in mind, Smart Campaign lists can include Vidyard video triggers as well as other types of Marketo filters (i.e. webpage visits, whether a lead was referred from a social media site, etc).
Build powerful, more wholistic campaigns by combing video data with different types of lead information.
**It's important to note that due to a Marketo limitation it's possible that the dropdown may not auto-populate with the custom activity values. It is suggested that you paste the exact data from an activity log that you would like to use in the attributes box.
Learn about using custom attributes and how to add them to your Vidyard player.
Custom attributes allow you to add extra metadata to your players. You can use this custom information to build and filter Smart Lists based on any additional criteria that you need.
For example, add custom attributes to a player that specify:
Custom attributes are pushed to a lead's activity log and listed in the Activity Details of any logged video view.
Here we've added a custom campaign ID to the Smart List.
In addition to filtering by percentage watched and whether a lead has filled out a form, we're also able to understand how assets associated with a particular campaign are performing.
After configuring the smart list, you will need to specify an action for Marketo using the Flow tab. Based on the amount of video content watched by your contact, you might set up your Flow to:
Finally, schedule the smart campaign to run.
The campaign will perform the actions you specified when scheduled. After you run the campaign, observe and follow up on the results.
For example, if your campaign Flow is set up to change the lead score, you can view the Results tab once then campaign runs to see how your leads were affected.
For more information of how to use video view data in Marketo, see our detailed Smart Campaign example