Vidyard supports both the uploading and playback of 360 video.
This article explains the necessary requirements for 360 video as well as how to upload a 360 video file into the Vidyard platform. It includes information about supported browsers and mobile devices and also answers some frequently asked questions.
Note: a Vidyard player may contain both standard and 360 videos in a playlist.
Playback of 360 video is supported by the following desktop browsers:
|Browser||Supports 360 video playback|
|Internet Explorer (v11 and below)||NO|
Playback of 360 video is supported by the following on mobile devices:
|Mobile OS||Supports 360 video playback|
|Android (using default Chrome browser)||YES|
|iOS (using default Safari browser)||NO|
Important: for playback to work on any mobile device, the device must use a gyroscope, a piece of hardware used to maintain camera orientation.
What format does the video need to be in?
The video needs to be an equirectangular projected monoscopic video. It may be used in any of the supported codecs and containers currently supported by Vidyard.
What analytics are provided for 360 videos?
Analytics for 360 video players behave exactly the same as standard players. They collect the same types of data and push to your marketing automation and customer management platforms in the same way.
Can I secure a 360 video?
Yes, the security options operate in the same way as standard players.
Do events work on 360 videos?
Yes, events may be applied to 360 videos. However, annotations will not move with the rotation of the camera.
Can I personalize/livestream 360 video?
No, personalization or a livestream of 360 videos is not supported.