How to use HTTPS for your video sharing page or hub domain

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Caroline S.
Who Can Use This Feature?
Free Starter
Teams Enterprise

Setting up a CNAME record with HTTPS makes your pages more secure while using your own domain to maintain brand consistency. Vidyard handles the heavy lifting of CNAME certificate acquisition and renewal, making it easy and stress-free to set up a secure Sharing Page or Hub.

For more information on CNAMEs and their benefits, you can also read our article about what CNAMEs are, and how they work.

Set your sharing page or hub's domain

To start, you'll want to change your sharing page or hub to use your CNAME. 

  1. Go to your Sharing Page or Hub URL Settings, and change the Route Type to CNAME
  2. Enter your domain into the text box provided
  3. Select Save to finish
Hub route type changed to CNAME with custom domain entered and save button highlighted

Once you've completed this, you'll be given a custom URL for your CNAME. Please keep this page open or copy that URL into your notepad as you'll need it for the next step.
URL settings page open with new custom URL highlighted to point DNS to

Point your CNAME to the new URL in your DNS settings

Once you've acquired the unique URL from the previous step, you can point your CNAME to that record in your DNS (Domain Name Service). This will ensure a connection to the newly secured domain.

To have your DNS settings updated, contact your web hosting provider or DNS/IT Admin. You can also set them up yourself in your system if you have the correct permissions. You should have an option that defines Host and Points To

  • Host = the CNAME you've chosen (eg. videos.yourdomain.com)
  • Points To = the unique URL that was provided to you in the previous step

Once you've confirmed your DNS is pointing to the correct URL, you can return to Vidyard. Vidyard will periodically check to verify that your CNAME record has been updated in your DNS. Once it's complete, you'll see the connection marked as Verified in your Sharing Page or Hub's URL Settings.

Vidyard CNAME for sharing page set up and verified in DNS record

With HTTPS enabled, all requests to sharing pages or hubs include strict-transport-security (HSTS) in the header. This ensures the page can only be accessed with a TLS-secure connection.

Please note: Your CNAME record usually updates in your DNS fairly quickly, though it can take up to 24-48 hours.

Frequently asked questions

Do I need to renew any certificates?

All certificates expire after a set period. Vidyard makes this process easy by renewing certificates for you. Once you've set up your CNAME in Vidyard, you do not need to worry about certificate renewal as long as your DNS is pointed to the custom URL we give you during setup. 

Can I upload my own certificate?

No, we are unable to accept direct certificate uploads at this time.

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