Video usage and length limits in Vidyard Free

Avatar
Brendan O'Driscoll

Understand how limits apply to your Free account?

Vidyard Free accounts include limits on the number of videos you can record or create, and the length of new recordings.

In this article, you'll learn about:

Video usage limits

Whether you use Vidyard Free as an individual or as part of a workspace, your account has limits on both recorded and AI-generated videos.

  • Recorded videos - 5 per month
      • Any video that you record via our browser extension, desktop app, or other recording tools. Your monthly limit refreshes based on the date you created your account (ie. if you started on the 20th, it will refresh on the 20th of each month).
  • AI videos - 15 total (lifetime)
      • Any AI video that you create with our browser extension, on our website, or with the Video Agent integration. 

Any videos you create count toward your limits, even if you delete them afterward. Once you reach a limit, you’ll receive a Vidyard notification prompting you to upgrade to a paid plan. 

Just so you know, your existing videos never expire, and there is no limit to the number of videos you can have in your library at once.

Plan Type Recorded Video Limit AI Video Limit
Free (individual or workspace) 5/mo 5
Starter Unlimited

15*

*Unlimited if Video Agent add-on purchased

Teams
Enterprise

How do I know what my current video limits are?

Sign in to your Vidyard account in a browser window and open your video Library . You'll see your current total in the top right-hand corner. Your video usage limit in the top-right corner of your library, indicating how many more videos you can create this month

Am I notified when I'm approaching my limits?

Yes, we'll send you a reminder in Vidyard when you're getting close to your limits (eg. after you record four videos that month). 

You'll also receive an email and a message in Vidyard once you've reached a limit. If you try to record or create a new video, we'll prompt you to upgrade your account.

Notification on Vidyard browser extension when trying to record after storage limit reached

Do duplicate videos or playlists count towards my limits?

If you duplicate a video, the new copy of the video counts towards the limit of the type of video you're duplicating (eg. a recorded video counts towards your monthly limit, an AI video counts towards your lifetime limit). Even if you duplicate someone else’s video in a workspace, the new copy of the video counts toward your limits since the copy now belongs to you.

Creating Playlists combines videos that you already have in your library, and therefore do not count towards your limits.

What happens if I delete a video that I already shared?

Once you’ve recorded or generated a video, that video counts towards your maximum limits. If you delete a video, it does not affect the number of videos you have remaining in your limit. For example, if you recorded 4 videos in September and deleted 1, you would still have only 1 video remaining in your monthly allotment of 5.

Video recording length limits

Vidyard Free plans include a 30-minute length limit on new recordings. Whether you record videos with the browser extension, desktop app, or another Vidyard recording tool, your recording will stop at 30 minutes.

Don't worry — we'll give you a warning notification as you approach the 30-minute mark. If you do reach the limit, we still add the video you've recorded so far to your library.

Plan Type Recording Length Limit
Free 30 min
Starter Unlimited*
Teams
Enterprise
Note: While Starter, Teams, and Enterprise plans do not tangibly limit recording length, in practice, we do limit video uploads greater than 24 hours in length to ensure a stable and optimal playback experience.


Can I keep track of how long I've been recording?

You can always check your recording controls to see how long you've been recording. If you choose to record your screen, you'll find the controls in the bottom corner of the window or monitor that you're capturing.

Just make sure recording controls are enabled in your preferences.

Vidyard browser extension recording controls showing time left of 30 minute limit

To make sure you can wrap up your recording successfully, we'll give you a warning notification on your screen 5 minutes and 1 minute before you reach the 30-minute mark.

Browser warning when 1 minute is left in recording time limit

Does the length limit apply to playlists?

No, the length limit only applies to videos that you record. If you create a playlist, we do not count the total runtime of all videos in the list.

Need support

Submit a ticket or start a chat. We'll provide a self-serve resource or connect you with our support team, available 24x5.

Chat with Our Team