Vidyard introduced a new pricing model on July 6th, 2022. Our new plans are designed to better align with the needs of teams at varying stages of using video for business. They also offer the flexibility to add features and increase allotments as needed. You can find our new pricing–along with new plan names–on Vidyard’s pricing page.
If you purchased Vidyard for your team(s) prior to July 6, 2022, you’re using one of our legacy plans.
Legacy plans continue to have all the same features and capabilities, but are packaged differently. Legacy plans also have different names.
Changes to plan names
With Vidyard’s new pricing model comes changes to the names of our business-tier plans.
Going forward, you’ll see the new plan names on Vidyard’s website, our knowledge base documentation, as well as other supporting resources and materials.
- Legacy plan names: Teams, Business, and Enterprise
- New plan names: Essentials, Growth, and Enterprise (collectively referred to as “Business plans”).
Available features on legacy plans
Below you'll find a list of features included with each legacy plan. Use this table to reference whether a feature is available to users in your account.
| Feature | Teams | Business | Enterprise |
| Insights Dashboard | ✅ | ✅ | ✅ |
| Team Performance Dashboard | ✅ | ✅ | ✅ |
| Contact Center | ✅ | ✅ | ✅ |
| Custom Branded Sharing Pages | ✅ | ✅ | ✅ |
| Quick Actions | ✅ | ✅ | ✅ |
| SEO Metatags | ✅ | ✅ | ✅ |
| Manual Captions | ✅ | ✅ | ✅ |
| Automated Captions | ✅ | ✅ | |
| Reports | ✅ | ✅ | |
| Uploader Widget | ✅ | ✅ | |
| Scheduled video release | ✅ | ✅ | |
| Video expiry | ✅ | ✅ | |
| Custom Actions | ✅ | ✅ | |
| Custom User Permissions | ✅ | ✅ | |
| MAP/CRM Integration(s) | ✅ | ✅ | |
| SSO for video playback | ✅ | ||
| Video Access Requests | ✅ | ||
| IP Restrictions | ✅ | ||
| API Access | ✅ | ||
| Custom Attributes | ✅ |
Paid add-ons for legacy plans
In addition to the features included in each legacy plan, there are a number of features that can be applied as add-ons. Some add-ons are only applicable to certain plans.
If you are unsure whether you purchased any of these add-ons, review your contract with Vidyard for details. You can also contact our Customer Success Team to confirm.
| Add-on | Teams | Business | Enterprise |
| Additional Users | ✅ | ||
| Additional Teams | ✅ | ||
| Additional Video Embeds | ✅ | ||
| Additional Video Hubs | ✅ | ||
| Additional MAP/CRM integrations | ✅ | ||
| Premium Features Bundle: Automated Captions, Custom Actions, Reports | ✅ | N/A | N/A |
| SSO User Management | ✅ | ||
| API & Webhooks | N/A | ✅ | N/A |
| Live stream | N/A | N/A | ✅ |
| Improved China Playback | N/A | N/A | ✅ |
Embed limits on legacy plans
Each legacy plan includes a set embed limit. An embed limit refers to the number of videos in your account that are allowed to be embedded on external web pages.
When the embed setting for a video is enabled, your usage increases by 1 out of the total embed limit (for example 1/50 embeds).
With the embed setting enabled, you can embed the video as many times, in as many locations as you like.
| Legacy Plan | # of embeddable videos (embed limit) |
| Teams | 50 |
| Business | 100 |
| Enterprise | Custom |
How do I check my current embed limit?
Any user that belongs to a team with the View Billing and Usage Page permission can check your current embed limit.
- Sign in to your Vidyard account
- Select Admin > Billing from the main menu
- Look under the Plan and Usage section to see your current usage
How do I know which legacy plan I am using?
You can refer to your original contract with Vidyard to identify which plan your account is using. If you are still unsure, contact our Customer Success Team to confirm.
Can I make changes to my legacy plan?
Yes, you can make changes to your existing legacy plan. Contact our Customer Success Team to talk about your user and embed allotments or what features your plan includes.