Allow viewers to request access to your video

For greater control over who you allow you to access your content, you can enable the request access setting on a video.

When the setting is enabled, you or another person in your account act as the "gatekeeper" or moderator for the video.

Each time someone asks to watch your video, the moderator will receive an email with the option to either approve or deny the request. When the moderator approves the request, the viewer will receive a reply email with a secure link to the video sharing page.

Note: the request access setting can either be used in combination with a password or as a stand-alone security option. This means you can require either all viewers to request access or only those who have not given been the password.

Enable the request access setting on a video

1. From your library, select the title of a video that you want to secure to open the edit page
2. Select the Sharing tab
   • If your video has not already been set to use a password, click on the Change button, then select Anyone with a password.
   • You can either choose to set a password to use in combination with the request access setting OR proceed to use the request access setting by itself.
3. Toggle Ability for viewer to request access to ON
4. Use the dropdown menu to select a user from your account to approve requests
5. Select Update to finish

Advanced request access settings

The advanced request access settings give you further control over the moderation of requests to watch your video.

Select the down arrow to open the advanced settings.

Automatically approve requests by domain

The domain list allows you to automatically approve requests from viewers that come from a specific email domain.

For example, if you know that specific group of people, like your colleagues at work, should allowed to watch the video, add your company's email domain to the allow list (e.g. @vidyard.com).

Requests from viewers with an email address that you have not specified in the domain allow list will still require manual approval.

1. Select the + Add Domain button
2. Enter an email domain (e.g. @vidyard.com)
3. When finished, select Update to save

Customize your email response

You can customize the response that viewers receive when you either approve or deny their request to access your video.

1. Click on the down arrow to open Advanced Settings
2. Fill in any of the following text fields:
   • Name: enter a name to customize the author of the reply email that requestors receive (e.g. "John Smith" or a broader identifier like "the Vidyard Team")
   • Approval or Denial Email Message: enter a unique message that viewers receive in the reply email when they are either approved or denied access to watch your video.
3. When finished, select Update to save