Restrict your videos to viewers within an IP range

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Brendan O'Driscoll
Who Can Use This Feature?
Self-Service Plans
Free Pro Plus
Business Plans
Essentials (with add-on) Growth (with add-on) Enterprise
Users must have the Edit video security defaults permission enabled.

You can restrict your teams' videos so that only viewers connected to a specific IP address (or range of addresses) are permitted to watch.

Restricting viewers by IP address is ideal if you have a company network or VPN that team members must connect to in order to access internal information.

Set up an IP restriction

IP restrictions are managed as a default folder setting in your account. When you enable a default setting, the change applies to all videos within the folder and any subfolders except for videos that have already been given a unique access setting (e.g. password protection).

Any future updates to the list of permitted IP addresses will automatically apply as well.

  1. Select the folder where you want to apply the IP restriction
  2. Open the settings menu next to the name of the folder, then click on SettingsOpening the settings for a folder
  3. Select  SharingDefault Access, then click on the Change buttonChanging the default access settings for the folder
  4. Select Only viewers within an IP address range, then click on UpdateSelecting the option Only viewers within an IP address
  5. Enter an IP address or range of IP addresses using CIDR notation (e.g. 127.0.0.1/24)
  6. Click on Add IP Address to finishAdding the permitted IP address that viewers must connect to in order to view videos

Viewers not connected to a permitted network

Once the IP restriction has been set up, any viewers not connected to a permitted network will be prevented from watching the video. 

The restriction applies regardless of where the video has been shared (whether someone attempts to watch the video on its dedicated sharing page or embedded on a website).

Unauthorized viewers will be presented with the following message:

Access Denied: This video has restricted access.

Error that appears on a video when the viewer is not connected to a permitted IP address

Optional: also require viewers to enter a password

Additional Requirements: you must belong to a Team with the Edit Videos permission enabled


In addition to being connected to a permitted IP address, you can require that viewers must also provide a password to access a specific videos. This is a great way to limit access to an even smaller audience of viewers within your permitted IP networks.

  1. Select the title of a video from your library to open the edit page
  2. Select the Sharing > Access, then click on ChangeChanging the access setting on a specific video
  3. Choose the option Only viewers within an IP address AND with a password
  4. Select Update to finishSelecting the access setting on a video that requires viewers to also enter a password, in addition to being connected to a permitted IP address

You can now enter a password for your video, then select Add Password to confirm. 

Optionally, open the Advanced Password Settings menu to set limits on password usage (number of times the password can be used and/or the duration until expiry).

You can also enable the setting to allow viewers request access to your video.

Enabled the setting to allow viewers to request access to your video

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