With the release of macOS Catalina, Apple has added a new privacy setting that requires you to specify which apps are able to be recorded with video.
As a result, you may notice that when you try to start a screen recording with Vidyard, the 3-second countdown to begin the screen capture does not appear and the prevents the Vidyard Chrome extension from recording the video.
Make sure that you permit your computer to allow recording on Google Chrome.
- Open System Preferences,
- Select Security & Privacy > Screen Recording.
- Use the checkbox next to Google Chrome to allow screen recordings.