Quick answers
Find answers to commonly asked questions about Vidyard
Solutions from the Vidyard Support Team
- How do I switch to the front-facing camera on a Microsoft Surface?
- Video thumbnail images not showing in Outlook emails
- Response to Log4j (Log4Shell) vulnerability
- Set up SSO for user management with Azure
- Set up user based SSO with group provisioning for OKTA
- Create a 'Quick' Action that contains an email button
Legacy Experience
Sharing video FAQ
- Why do black bars appear at the top, bottom, or sides of my video?
- What does the "Slow Connection" status mean when using the Vidyard Chrome extension?
- Use query parameters and data attributes to override player settings
- How do I recover a video that failed to upload to the Vidyard Chrome extension?
- Make your Vidyard players more accessible
- Videos with multiple audio tracks