How folders organize your videos, insights, and account settings

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Brendan O'Driscoll
Who Can Use This Feature?
Self-Service Plans
Free Pro Plus
Business Plans
Essentials Growth Enterprise

Folders allow you to organize your videos in whatever way makes sense for you and your team. You can use folders to organize videos by business unit, audience, use case and more.

Besides keeping your videos neatly organized, folders also play an important role in your overall account configuration. Folders are used to:

Navigating between folders

When you sign in to your account and open your Library , you can interact with any of the folders that your Team in Vidyard has been given access to.

Select any folder from the menu to open it.

Selecting a folder in Vidyard to navigate to it

You can always tell what folder you're currently in by referencing the path at the top of the video library. In the screenshot below, "My Account" is the parent folder to "Subfolder #2".

Click on the name of the folder in the path to navigate to back to the previous folder.

Using the folder path at the top of the video library to understand which folder you are currently in

Shared vs. personal folders

There are 2 types of folders in every account: shared folders and personal folders, each with their own purpose and visibility to other users in the account. 

Shared folders

Collaborative folders for Teams

  • What is it?: Shared folders provide a space to collaborate and organize videos from across your organization. These folders are a great place to store videos that users in one or more Teams may need access to (for example, demos & FAQs, website videos, recorded team meetings).
  • Who can access it?: Access to shared folders is determined by the Team that you belong to in Vidyard. Your Team also dictates what permissions you have within each folder, like whether you can edit, download or move videos.

You'll find any shared folders that you have access to at the top of the video library.

The menu folders that you have access to in Vidyard

Note: there is no limit on the number of shared folders in an account. Learn how to create a new shared folders.


Personal folders

A folder dedicated to your personal videos

  • What is it?: Personal folders contain your dedicated video library. Whenever you record a new video (via the browser extension, mobile or web app), the video will automatically upload to your personal folder's library
  • Who can access it?: Personal folders are viewable only to you and members of the Admin Team. Otherwise, your videos are only accessible to others if you intentionally share the video or move it to a shared folder.
      • Note: in some circumstances, users within the same Team may see and edit videos in each others' personal folder if an admin has enabled the Access Personal Folders setting. Read more.

Each user is given a personal folder when they accept the invitation to join a Business (Essentials, Growth, Enterprise) account.

Personal folders are always named with the following convention: Personal Account - emailaddress@domain.com

Looking at the path at the top of the video library to identify that you are currently in a personal folder

Folders and default settings

Defaults allow you to easily apply consistent settings to videos across the various folders in your account. For example, you might use defaults to ensure that every video in a folder has the same colors and that captions are automatically enabled for viewers. 

You can access the default settings for a folder by clicking the settings button next to the folder name in your library.

Here you can change either:

  • Default design settings (the appearance and behavior of your videos)
  • Default access settings (who can access your videos)


Selecting the gear icon to open the default settings for a folder

Folders and sharing pages

Each folder in your account is able to have its own sharing page. This allows you to design a unique, branded page experience that applies to the videos in each folder according to their purpose and intended audience.

You can also apply the same sharing page to videos across folders. If you set up the sharing page in the top-level parent folder of your account, the page design and settings will cascade and apply to the videos account-wide.

If needed, you can always set specific folders to "opt out" or override the sharing page that its videos inherit from the parent folder.

A prompt that indicates your sharing page design and settings are being inherited from another folder

Folders and video analytics

You can evaluate video analytics and insights within each folder in your account. This allows you to assess the performance of specific groups of videos based on the way they have been organized into different folders.

For example, if you have a folder dedicated to the videos on your website, you can review the Insights for these videos from your Website Videos folder.

For an account-wide view of video performance, you can access Insights from the top-level parent folder. Video analytics roll up through the folder structure of the account and provide a broader, aggregate view of the data you've collected.

Select a title of a folder to open it, then select Insights  from the main menu to access:

  • the Insights Dashboard for video performance metrics
  • the Reports Center to compile and download video analytics in an .xls file

Navigating to a different folder in your account to access a different view of video analytics

Folders and Actions (CTAs)

Actions are a type of CTA (call-to-action) that you can add to your videos to get viewers to engage with your message and take a next step.

Like your videos, folders are used to organize the Actions in your account. Unless you create a team-based Action, an Action belongs to the folder where it was created, and can only be assigned to videos within the same folder.

Actions that are folder-based work best in scenarios where your videos have been organized according to a specific use case or audience. That way, actions and videos that align to the same purpose are kept together in the same folder.

The folder path at the top of the Actions page, to help you understand which folder you're current in

Folders and MAP/CRM integrations

Vidyard can integrate and share data with several marketing automation (MAP) and CRM platforms like Salesforce, HubSpot, Marketo, Pardot and Oracle Eloqua.

The folder where you choose to set up these integrations in your Vidyard account determines which videos you capture video data for in your MAP or CRM.

Based on how you choose to organize your videos (by team, purpose, audience or use case), you may want to set up an integration in a particular folder or branch of folders. Alternatively, you might set up the integration in the top-level parent folder to apply to all videos in the account.

In the example below, you can see how an integration might be set up in 2 different ways:

  • a single folder: the "Pitches" folder does not contain any subfolders, so the integration only pertains to its videos
  • multiple folders: both the "August Campaign" and "July Campaign" subfolders inherit the integration from the Marketing folder

An abstract example of the folder structure in a Vidyard account, demonstrating how subfolders inherit integrations from their immediate parent folder

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