Microsoft Surface has two cameras, a front-facing and a rear-facing camera.
Whether you want to use the front or rear-facing camera, these devices can be managed and either enabled or disabled in the Device Manager settings on a Microsoft Surface device.
These settings are especially important when trying to utilize the record functionality of Vidyard GoVideo for Outlook
- Open Windows Device Manager (Right click on the Windows menu, select Device Manager)
- Scroll down to System Devices; click to expand the menu.
- Double click on either Microsoft Camera Front or Microsoft Camera Rear
- Select Enable Device on the camera that you want to use; Select Disable Device on the other.
Return to the Vidyard GoVideo app in Outlook and ensure that the change to your camera settings was successful.