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Why am I getting a sign-in loop on Gmail with the Vidyard extension?

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Evan Stewart
  • Updated

Overview

You may encounter a sign in loop when trying to log in to your Vidyard account in Gmail. This situation is caused by a setting in Chrome that is turned on. The setting is Block third-party cookies.

Chrome settings showing setting that will create the loop

Solution

To get out of the signing loop, you would need to disable the Block third-party cookies setting.

Steps

To turn this setting off, open Chrome.

  1. At the top right, click More More and then Settings.
  2. At the bottom, click Advanced.
  3. Under "Privacy and security," click Content settings.
  4. Click Cookies.
  5. Turn Block third-party cookies off.

You can refer to this article for more information on managing cookies.

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