How do I add Drift chat to my hub or sharing page?

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Evan Stewart

Vidyard allows you to add Drift to video hubs and sharing pages so that you can introduce one-to-one chat capabilities around your video content.

Simply add your Drift ID to the integrations settings tab for a video hub or sharing page in Vidyard.

Obtain your Drift ID

  1. From the Drift dashboard, select Settings > Chat Widget
  2. Open the Install menu
  3. Click Copy CodeCopying the javascript installation code from Drift settings
  4. Paste the code into a text editor 
  5. Find the line that indicates drift.load('123xxx456')

The number in the parentheses is your Drift ID.

Locating the drift.load line from the javascript installation code

Add the Drift ID to your hub or sharing page

  1. From the Vidyard dashboard, select Channels > Hub or Sharing Page
  2. Click on Integrations
  3. Paste the Drift ID into the Drift integration field
  4. Click AddAdding the Drift ID to a hub or sharing page integration settings

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