There are two options to change or reset your password.
- If already within the platform, change your password within My Profile
- If you have forgotten your password, ask to reset your password from the Vidyard login page.
Change your password
- Click your avatar in the bottom left corner.
- Click My Profile in the menu.
- Enter your new password in the New Password and Verify New Password fields.
- Click Update.
Reset your password
If you need to reset your password without logging in, follow these steps:
- Visit secure.vidyard.com.
- Click Forgot your password.
- Enter the email account associated with your Vidyard account, and click Send Reset Instructions.
- Check your email inbox for an email from firstname.lastname@example.org.
Note: If you do not see it there, check your junk folder.
- Follow the instructions in the email to reset your password.
Note: Don't forget to double check any spam/junk or filtered folders that you may have set up if the email does not appear in your inbox.