How to reset or change your password
Can't access your Vidyard account? Here's how to reset your password and get signed in again.
- You may need to reset your password if you've forgotten your credentials or been denied access to your account after multiple unsuccessful sign-in attempts.
- If you access Vidyard through one of our third-party sign-in options (such as your Google, Microsoft, or Apple account), you may not have an account password. Use the password reset flow to create a password.
Reset your password
If you're stuck trying to access your account, select Forgot your password? on the sign-in screen.
You can also use this link to reset your password.
Enter your email address and then select Send Instructions. We'll send you an email with steps to reset your password.
Once you've successfully reset your password, return to the sign-in page to use your email and new password to access your account.
Change your password when already signed in
If you're already signed in to your account and want to change your existing password, open your account profile page to initiate a password reset.
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Select the profile icon in the button, left-hand corner, then select Settings
- Select Update next to your
Password requirements
A strong password protects your account and keeps your video content safe. Always create a unique password that you do not reuse anywhere else.
Your account password must meet at least the following requirements:
- A minimum of 8 characters (up to a max of 72 characters)
- At least 1 lowercase letter
- At least 1 upper case letter
- At least 1 special character