How to create an Action (CTA) for a Folder – Vidyard Support

Who Can Use This Feature?

Self-Service Plans

Free Pro Plus

Business Plans

Essentials Growth Enterprise

Users must have the Edit Videos permission enabled.

Actions (CTAs) are a great way to increase engagement with your videos and guide viewers to take a next step in the buyer's journey — to book a meeting, fill out a form, go to your website, and much more.

In this article, you'll learn about:

the relationship between Actions and Folders
how to create a new Action in a folder
how to edit and assign an Action to your videos

Actions and Folders

Unless you choose to create a Team Action, most Actions in Vidyard are folder-based. This means that the Action can only be assigned to videos within the same folder.

Aligning your Actions to folders allows you to create CTAs that support the purpose and the goal of the videos that you've grouped together.

In the example below, you can see how different folders contain Actions suited to the purpose of the group of videos.

The Sales folder contains an Action that prompts viewers to book a meeting with someone from your team.
The August Campaign folder has an Action that requires viewers to submit their email address in a form before being allowed to watch the video. Some videos also have a CTA that directs viewers to pricing information about your product.
The July Campaign folder has an Action to book a meeting with an inbound Sales team to help create more pipeline

Graphic showing how Actions apply to folder structure

Create a new Action for a folder

Before you begin, navigate to the folder where you want the Action to be used. You cannot move the Action to another folder once it's been created.

Select the Actions icon from the main menu
- If needed, select the Change Folder button to switch into a different folder
Select New > Action
Choose an Action type, then click on Create
- Learn more about the different types of Actions

Edit your Action

Different types of Actions have different fields and settings that you can edit. See the table below to learn more about the settings relevant to each Action type.

Give your Action a name and description
- A good name tells other users what the Action is for. Use the description to make notes for other editors.
Edit the text of your Action's message and button
Switch the settings toggles under the Advanced Options section ON or OFF to change how the Action behaves (e.g. only show the Action once, allow your viewer to skip, etc.)
Select Save or Save and Assign to proceed

Action edit page where you can customize your CTA's look and behaviour

Setting	Action Type	Description
Allow the viewer to skip the action and resume the video	Fullscreen CTA Banner CTA Email Capture Form	Allows the viewer to skip the Action
Only show action to viewer once per page load	Fullscreen CTA Banner CTA Email Capture Form	Only shows the Action to the viewer once per page load
Skip action for known contacts	Email Capture Form	Action will only appear if the viewer is not yet a known contact in Vidyard (they have not been previously identified)
Pre-fill known data if the viewer is already a contact	Email Capture Form	Automatically fill in the viewer's email address if the viewer is already a known contact in Vidyard (they have been previously identified)

Assign your Actions to videos

Once you've finished customizing an Action, you can assign it to 1 or more videos in the current folder.

Select the Assign tab, then click on + Add Video
Click on the plus button + beside 1 or more videos to assign the Action
- You can also use the search bar to find videos more quickly
Select Close when you've finished selecting videos
Select when the Action appears during playback (before, during, or after the video plays) for each selected video
- Click on PRE or POST to make the Action appear before or after the video plays
- Alternatively, drag the slider to make the Action appear at a specific moment during the video
Select Save to confirm your changes

Setting your Action as a default

When assigning your Actions, you can use the Default toggle to automatically apply an Action to all videos within the folder. Default Actions apply to all new and existing videos.

When toggled ON, you can choose where your default Action will appear—either before, during, or after all videos in the folder. The position of the default varies based on the type of Action. Default action toggle with time selector on Action assignment page

Action Type	Position Options
Fullscreen CTA	Before After
Email Capture Form	Before After
Banner CTA	During* With either a Banner* or Annotation-style Action, you must choose a duration for the Action. Enter a value in the Start and End fields to indicate at what second the Action appears and disappears during playback.

How to delete your Action

You can delete any unwanted Actions from your library, so long as you have permission to Edit Videos. When you delete an Action:

the Action is removed from all videos that it's been assigned to
all related Action Analytics are removed from Video Insights

Deleting an Action is permanent and cannot be reversed.

Select the Actions icon from the main menu
Click on the menu icon (3 dots) next to the Action you want to delete, then select Delete
Select Delete again to confirm your choice

Frequently asked questions

Can you remove default Actions from a specific video?

Yes, so long as a user has permission to Edit Videos, they can remove a default Action from a specific video in the folder. See how to remove an Action from a video for details.