How to assign AI Avatar licenses to users

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Caroline S.
Who Can Use This Feature?
Self-Service Plans
Free Pro Plus
Business Plans
Essentials
(with add-on)
Growth
(with add-on)
Enterprise
(with add-on)
Users must have the Manage Users setting enabled, or be an Admin.

Get your team started with AI videos and custom avatars by assigning AI Avatar licenses to your users. You can assign licenses to existing users, or give users a license when you first add them to your account.

Granting users a license allows them to create up to 50 AI videos a month, and 3 lifetime custom AI Avatars. The number of AI Avatar licenses you can grant is determined by your license allotment, and you can always buy more as your teams' use of AI expands. 

Assigning licenses to existing users

  1. Sign in to your Vidyard account
  2. Select Admin from the main menu, then Users
  3. Select the menu button (3 dots) next to a user, then select Edit Licenses Vidyard users page with menu open next to a user and option to edit licenses selected
  4. Check the AI Avatars box under add-ons, then Confirm to finish Edit licenses screen open with AI Avatars license checked and confirm button highlighted

You can also assign AI licenses in bulk by checking the boxes next to each user on the Users page, and selecting Edit Licences at the top right-hand corner. Vidyard users page with multiple users’ checkboxes selected and edit licenses highlighted at the top of the page

Assigning licenses to new users

  1. Select Admin from the main menu, then Users
  2. Select Add Users Vidyard users page with button to add new users selected
  3. Enter one or more email addresses into the box provided, then select a Team for your new user(s)
  4. Check the AI Avatars box under add-ons, then Add to finish Add users page with email in email field, admin team selected from team dropdown, and AI Avatars license box checked, with the Add button highlighted

Remove a user's license

If a user no longer needs their AI Avatars license, you can remove it from them and free the license up for another user.

  1. Select Admin from the main menu, then Users 
  2. Select the menu button (3 dots) next to a user, then select Edit Licenses Vidyard users page with menu open next to a user and option to edit licenses selected
  3. Uncheck the AI Avatars box under add-ons, then Confirm to finish Edit licenses screen open with AI Avatars license unchecked and confirm button highlighted

Frequently asked questions

Where can I check how many licenses I have remaining?

You can see the amount of AI Avatar licenses you've used at the top of the Users page, by selecting AdminUsers from the main menu. Vidyard users page with AI Avatar license allotment highlighted next to user count and video suite licenses

You'll also see your total under AI Avatars in the add-ons section anytime you assign a license or remove a license for any of your users. Edit licenses screen open with AI Avatar license allotment highlighted under the add-ons section

Can my users still create AI videos without a license?

Yes, users in your account can still create a lifetime maximum of 2 AI videos for free without a license, using stock avatars. Assigning them a license lets them create unlimited AI videos, and have up to 3 custom AI Avatars.

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