Why is recording blocked on some pages with the Vidyard browser extension?

Why recording is blocked on application-based pages + a workaround 🙌

Have you ever opened a new tab to record with the Vidyard browser extension only to find that recording is blocked? You probably encountered a message in the extension that reads:

"Recording Blocked -- Your browser doesn't allow recording on this page, please try a different one."

Why does this happen?

Recording is blocked on some pages in Chrome or Edge (like chrome://newtab or chrome://settings) because there are not real webpages; they're part of the Chrome or Edge application.

Application-based pages don't have any code to display, so Vidyard can't run the code on these pages that allows you to record videos. 

This can also occur if the website you're on has chosen to block recording from a browser extension. If this is the case, you may be unable to record on that webpage.

The solution

If you're trying to record in a Chrome or Edge settings page, instead open the browser extension and start your recording on any URL-based page, for example vidyard.com or linkedin.com.

If the website has blocked recording, you will be unable to record with the Vidyard extension unless the site chooses to unblock the ability to record.