Is your video title or description not showing up correctly in a social media post? Don't worry—here's how to fix it!
When you share a video link on Facebook, Twitter or LinkedIn, information about your video is used to create a "preview" that includes the video thumbnail, title and description.
Here's an example of the preview that appears when a video is shared to Twitter.
If you update your video in Vidyard, changes to your title, thumbnail and description may not be immediately reflected in your social post. This is due to how social platforms cache information about your video.
To fix the problem, you can use the tools (found below) provided by Facebook, Twitter and LinkedIn to re-index the information about the video.
Re-index your video metadata
If you want to update a social media post to include your new video title, thumbnail or description, enter the sharing page link for your video into tools provided by either Facebook, Twitter or LinkedIn. This will update the cached thumbnail, title and description.
Avoiding the problem in future
- If you record or upload a new video to Vidyard, make sure it finishes processing before sharing
- Consider the thumbnail, title and description you would like before sharing your video to social