Is your video title, thumbnail or description not showing up correctly in a social media post? Don't worry—here's how to fix it!
When you share a video link on Facebook, Twitter or LinkedIn, information about your video is used to create a "preview" that includes the video thumbnail, title and description.
Here's an example of the preview that appears when a video is shared to Twitter.
If you make a change to your video title, thumbnail or description in Vidyard after sharing to a social channel, your updates may not be immediately reflected in the social post. This is due to how social platforms cache information about your video.
So, how do you fix the problem? Facebook, Twitter and LinkedIn all provide tools (linked below) that allow you to re-index information about a link shared in your post (in this case, your video).
Re-index information about your video
If you want to update a social media post to reflect your new video title, thumbnail or description, enter the sharing page link for your video into tools the provided by either Facebook, Twitter or LinkedIn. This will update the saved info about your video title, thumbnail and description.
Avoiding the problem in future
- If you record or upload a new video to Vidyard, make sure it finishes processing before sharing
- Consider the thumbnail, title and description you would like before sharing your video to social