You may find that when you open the Vidyard browser extension, you receive an error message that recording is blocked. Commonly, this happens whenever you open a new browser tab.
Your browser doesn't allow recording on this page, please try a different one."
This is because web browsers (like Google Chrome) block recording on some views within your browser, like when you open a new tab. Recording is blocked because:
- a) the view is not a real webpage (e.g. the "new tab" page,
- b) the view contains information that the browser does not want you to easily record (e.g your browser settings,
You need to start from a webpage that allows you to record:
- Go to a different webpage (for example, enter vidyard.com into the address bar)
- Open the browser extension again to record a video